ChatClean

Last updated: 12 January 2026

This Privacy Policy describes how we collect, use and protect your information when you visit ChatClean (the “Service”) at chatclean.ai and any related pages.

By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We only collect information that we need to provide and improve the Service.

1. Information you provide directly

We may collect personal information if you:

Fill in a contact form
Join a waitlist or newsletter
Contact us by email, phone or social media

This information may include:

Name
Email address
Phone number
Any message you choose to send us

We use this information to:

Reply to your enquiries
Share updates about ChatClean (if you’ve asked for this)
Improve our Service

2. Log Data

When you visit our website, your browser automatically sends us some technical information (“Log Data”), such as:

IP address
Browser type and version
Pages you visit on our site
Time and date of your visit
Time spent on pages and other statistics

We use this information to understand how people use our website and to improve it.

3. Cookies

Our website may use cookies — small files stored on your device — to:

Remember your preferences
Understand how our website is being used
Improve performance and user experience

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the website may not function properly if you disable cookies.

How We Use Your Information

We use the information we collect to:

Provide, operate and maintain the Service
Respond to your messages and support requests
Improve and develop the Service
Monitor website usage and performance

We do not sell your personal information.

ChatClean App & Keyboard (Future)

As we develop the ChatClean app and smart keyboard, our clear intention is:

Not to store or read your private messages for our own purposes
To process text only as needed to detect tone and generate suggestions
To minimise data collection and protect user privacy as much as possible

Full details of how the app processes data will be provided in a separate in-app privacy notice when the app is released.

Service Providers

We may use trusted third-party services (for example, website hosting, analytics or email tools) to help us operate and improve the Service.

These third parties may have access to your personal information only to perform specific tasks on our behalf and are obligated not to use it for any other purpose.

Security

We value your trust in providing your personal information and use commercially acceptable means to protect it. However, no method of transmission over the internet, or electronic storage, is 100% secure. We cannot guarantee absolute security.

Links to Other Sites

Our website may contain links to other sites that are not operated by us.

If you click on a third-party link, you will be directed to that site.

We strongly advise you to review the Privacy Policy of any external site you visit. We have no control over the content, privacy policies or practices of third-party sites or services.

Children’s Privacy

Our Service is not directed at children under the age of 13.

We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it as soon as possible.

If you believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last updated” date. Changes become effective when they are posted.

We encourage you to review this page periodically for any updates.

Contact Us

If you have any questions or suggestions about this Privacy Policy or how ChatClean handles your data, please contact us:

Email: azz@pyramid-properties.co.uk

Phone: +44 7389 867349